AI Phone Receptionist
Provide a 24/7 intelligent voice agent to answer calls, handle client scheduling, and clarify business hours. Reduce receptionist overhead while keeping your calendar fully booked.
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Natural Conversations: Real-time voice agent responding intelligently to client scheduling requests.
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Auto-Text Back: Automatically sends text booking links when calls go unanswered or lines are busy.
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Calendar Booking: Books appointments directly into the calendar dashboard without staff intervention.
AI Agent Specifications
| Component | Capability | Status |
|---|---|---|
| Voice Conversational Agent | 24/7 Phone Booking | Core |
| Missed-call Auto-SMS | Fallback text scheduling | Core |
| Calendar Conflict Resolution | Real-time slot lockouts | Core |
| Custom Voice Profiles | Match salon brand tone | Premium |
Smart Booking Capabilities
| Component | Capability | Status |
|---|---|---|
| Self-Booking Page | 24/7 client booking | Core |
| Staff Calendar Sync | Multi-stylist slots | Core |
| No-Show Protection | Deposit pre-auth | Core |
| Waitlist Automation | Spot backfill notifications | Core |
24/7 Calendar Autopilot
Let clients book themselves in seconds, day or night, with real-time availability and automatic reminders.
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Online self-booking page: Custom booking link for web and social media.
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Calendar & staff sync: Real-time slots alignment.
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Deposits to reduce no-shows: Pre-payments collected.
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Waitlist auto-fill: Auto-notifies next in line.
Rich Client Profiles
Keep every client's history, preferences, and notes in one organized profile.
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Full visit history: Track all previous services and formulas.
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Notes & preferences: Store client-specific styling instructions.
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Tags & segments: Group clients by value or retention.
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Rebooking prompts: Automatic triggers to book again.
Client Profiles Specs
| Component | Capability | Status |
|---|---|---|
| Client Profiles | Visit history tracker | Core |
| Color Formulas | Stylist formula cards | Core |
| Customer Segmentation | Filter by service history | Core |
| Rebooking Engine | Automated return SMS | Core |
Payments Breakdown
| Billing Component | Processing Speed | Security |
|---|---|---|
| Online Reservation Pre-auth | Immediate Verification | PCI Compliant |
| Stylist Commission Split | Instant payout transfer | PCI Compliant |
| Smart POS Checkout Terminals | NFC Tap & Chip processing | PCI Compliant |
Instant Payments
Provide a modern point-of-sale checkout system. Secure client cards for cancellation deposits, accept touchless card payments, and split payouts to commission stylists instantly.
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Pre-Authorization Deposits: Stop no-shows by securing deposits during scheduling reservations.
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Split Tip & Rents: Automatically calculate booth rentals and split card revenues directly.
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Instant Bank Payouts: Transfer service values to stylist accounts within seconds.
Automated Marketing
Drive repeat bookings with targeted promotions. Create custom deals, broadcast flash sales, and automate rewards without manually writing messages.
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Client Recovery Flows: Automated SMS campaigns to re-engage clients who haven't booked recently.
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Daily Deals Banners: Promote low-volume timeslots directly on the client app board.
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Custom Loyalty Rewards: Reward points automatically calculated upon checkouts.
Marketing Configurations
| Campaign Type | Trigger Event | Priority |
|---|---|---|
| No-Show Alerts | Missed Booking Slot | High |
| Birthday Coupon Offers | Calendar Date Match | Medium |
| Flash Deal Broadcasts | Low-occupancy slots | Medium |
Insights Dashboard Specs
| Component | Capability | Status |
|---|---|---|
| Revenue Analytics | Real-time sales charts | Core |
| Staff Performance Reports | commission & tips | Core |
| Customer Retention Metrics | Net no-show metrics | Core |
| Accounting Export | CSV/XLS export | Core |
Business Insights
Know your numbers at a glance — revenue, retention, staff performance.
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Revenue dashboards: Track sales, tips, and payouts real-time.
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Retention & no-show rates: Monitor booking behavior.
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Staff/service reports: See top performing service categories.
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Exportable data: Seamless accounting sheet export.
Custom Mobile App
Provide a dedicated iOS and Android application to keep clients connected. Allow them to manage bookings, track loyalty points, and secure reservations easily.
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Branded App Store Listings: Publish customized apps directly under your salon/spa name.
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Employee Dashboards: Let service providers track commissions, tip payouts, and schedules.
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Instant Reminders: Push alerts to remind clients of upcoming schedules automatically.
Mobile App Features
| Platform View | Purpose | Updates |
|---|---|---|
| Client Booking App | 1-tap scheduling & details | Synced |
| Staff Roster View | Stylist calendar & commissions | Synced |
| Push Notification Reminders | Reduce appointment no-shows | Synced |